Privacy Policy
FacelessStudio ("FacelessStudio," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, applications, software, and services (collectively, the "Services").
This Privacy Policy explains what information we collect, how we use it, when we may disclose it, how we protect it, and the choices available to you.
By using FacelessStudio, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use the Services, we may collect the following information.
A. Account Information
When you create an account, we may collect:
- Name
- Email address
- Username
- Password or authentication credentials
- Account preferences
- Subscription information
- Profile information you choose to provide
B. Content You Provide
FacelessStudio may collect and process content that you voluntarily upload, submit, create, or provide through the Services, including:
- Videos
- Images
- Audio files
- Voice recordings
- Text
- Scripts
- Prompts
- Product descriptions
- Logos
- Documents
- Links and URLs
- Other files or materials submitted for video creation
We use this information to provide the Services and perform the functions you request.
C. AI-Generated Content
FacelessStudio may generate videos, images, audio, scripts, captions, voiceovers, animations, and other content using artificial intelligence and third-party AI service providers.
Generated content may be processed by third-party technology providers as necessary to provide the requested Services.
D. Payment Information
If you purchase a subscription or other paid Services, payments may be processed by third-party payment processors. FacelessStudio may receive limited payment-related information such as:
- Payment status
- Subscription type
- Transaction identifiers
- Billing country
- Payment method type
- Last four digits of a payment card, where provided by the payment processor
FacelessStudio does not intend to store complete credit-card numbers or payment security codes on its own servers.
E. Social-Media Account Information
If you connect FacelessStudio to services such as YouTube, Facebook, Instagram, TikTok, or other supported platforms, we may receive information authorized through the applicable platform's authentication and API systems. Depending on the platform and permissions granted, this may include:
- Account or channel identification
- Profile information
- Page information
- Access tokens
- Publishing permissions
- Content-publication permissions
- Other information necessary to perform the functions you authorize
We use this information only as necessary to provide the connected functionality you request.
F. Automatically Collected Information
When you use the Services, we may automatically collect technical information such as:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location derived from IP address
- Pages visited
- Features used
- Referring website
- Date and time of activity
- Error logs
- Performance information
- Cookies and similar technologies
2. How We Use Your Information
We may use information we collect to:
- Create and manage your account
- Provide and operate FacelessStudio
- Generate videos and other requested content
- Process subscriptions and payments
- Store and deliver your content
- Provide customer support
- Process requests submitted through the Services
- Connect your account to supported third-party platforms
- Publish content to third-party platforms when you specifically authorize us to do so
- Improve the Services
- Monitor and maintain security
- Detect fraud, abuse, and unauthorized activity
- Troubleshoot technical problems
- Communicate with you about your account or Services
- Send service-related notices
- Send marketing communications where permitted by law and subject to your preferences
- Comply with legal obligations
- Enforce our Terms of Service
3. AI Processing
FacelessStudio uses artificial intelligence and third-party technology providers to perform certain functions.
Depending on the feature you use, your submitted text, images, audio, video, URLs, or other materials may be transmitted to an AI or technology provider for processing.
We take reasonable steps to use providers and configurations appropriate for the Services.
However, because AI services and technology providers may change over time, the specific providers used by FacelessStudio may change without requiring an amendment to this Privacy Policy.
Where applicable, we will require providers to process information according to contractual terms appropriate to the services they provide.
4. User Content
You retain ownership of content that you upload to FacelessStudio, subject to the rights and licenses necessary for us to provide the Services.
By uploading content, you grant FacelessStudio a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, modify as technically necessary, transmit, and otherwise use that content solely to provide, maintain, secure, and improve the Services you request.
This license does not give FacelessStudio ownership of your underlying content.
You are responsible for ensuring that you have the necessary rights and permissions to upload and process any content through FacelessStudio.
5. Sharing and Disclosure of Information
We may share information with:
Service Providers
We may use third-party companies to provide services such as:
- Cloud hosting
- Data storage
- AI processing
- Payment processing
- Authentication
- Analytics
- Email delivery
- Customer support
- Security
- Video processing
- Social-media integrations
These providers may process information on our behalf.
Connected Platforms
If you connect a social-media account and authorize publishing, information and content may be transmitted to that platform as necessary to perform your request.
Legal Requirements
We may disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to lawful requests
- Protect our rights or property
- Investigate fraud or abuse
- Protect users or the public
- Enforce our agreements
Business Transfers
If FacelessStudio is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
6. International Processing
FacelessStudio and its service providers may process or store information in Canada, the United States, or other countries where our service providers operate.
As a result, information may be subject to the laws of jurisdictions outside your province, territory, or country.
7. Cookies and Similar Technologies
We may use cookies, pixels, local storage, analytics technologies, and similar technologies to:
- Keep you signed in
- Remember preferences
- Maintain security
- Understand how users interact with the Services
- Measure website performance
- Improve the Services
- Support marketing activities where permitted
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect functionality.
8. Analytics
We may use analytics services to understand website traffic, usage patterns, and product performance.
Analytics providers may collect information such as device information, IP address, browser information, and interaction data.
9. Marketing Communications
We may send emails relating to your account, subscriptions, transactions, security, product updates, and other service-related matters.
Where required by law, promotional communications will provide an appropriate method to unsubscribe.
Unsubscribing from marketing communications does not necessarily prevent us from sending important transactional or account-related communications.
10. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Services
- Maintain your account
- Complete transactions
- Resolve disputes
- Prevent fraud
- Meet legal obligations
- Enforce agreements
- Maintain appropriate business records
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable law and legitimate business requirements.
11. Account and Content Deletion
You may request deletion of your account and associated personal information by contacting us.
Certain information may need to be retained where required by law or where reasonably necessary for legitimate business purposes.
Deleting your account may also result in deletion or loss of videos, projects, files, settings, and other content associated with your account.
You are responsible for downloading content you wish to retain before deleting your account.
12. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You are responsible for maintaining the security of your account credentials and for notifying us if you believe your account has been compromised.
13. Children's Privacy
FacelessStudio is not intended for children who are below the minimum age required to use the Services under applicable law.
We do not knowingly collect personal information from children in violation of applicable privacy laws.
If you believe a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.
14. Privacy Rights
Depending on where you live, you may have rights concerning your personal information, including rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw certain consents
- Object to or restrict certain processing
- Request information about how your information is used or disclosed
- Make a privacy complaint
These rights are subject to applicable legal exceptions and limitations. To make a privacy request, contact us using the information provided below.
15. Canadian Privacy
If you are located in Canada, FacelessStudio will handle personal information in accordance with applicable Canadian privacy legislation.
Depending on the circumstances, this may include federal or provincial privacy legislation applicable to our business and the information we process.
You may contact us with privacy questions, requests, or concerns.
16. Third-Party Websites and Services
The Services may contain links to third-party websites and integrations.
FacelessStudio is not responsible for the privacy practices, security, policies, or content of third-party services.
Your use of a third-party service is governed by that service's own terms and privacy policy.
17. Social-Media Integrations
When you authorize FacelessStudio to connect to a social-media platform, you control the permissions granted through the applicable platform's authorization process.
FacelessStudio only posts to your connected accounts when you ask it to. We do not publish, edit, or delete content on a connected account unless you explicitly request it, either by choosing to publish a specific video or by enabling an auto-posting schedule that you control and can turn off at any time.
You may revoke access through the applicable third-party platform where supported.
Revoking access may prevent FacelessStudio from performing certain functions.
FacelessStudio does not control the privacy policies or practices of third-party social-media platforms.
YouTube and Google API Services
FacelessStudio uses YouTube API Services to connect your YouTube channel and upload videos you choose to publish. By connecting a YouTube account, you agree to be bound by the YouTube Terms of Service.
Google's handling of your information is described in the Google Privacy Policy.
FacelessStudio's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google user data only to provide the YouTube connection and publishing features you request; we do not use it for advertising, we do not sell it, and we do not allow humans to read it except with your consent, for security purposes, or as required by law.
You can revoke FacelessStudio's access to your Google account at any time from the Google security settings page, or by disconnecting YouTube from the Connections page in FacelessStudio. When you disconnect, we delete the stored access and refresh tokens for that connection.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we make material changes, we may provide notice through the Services, by email, or by another appropriate method.
The "Last Updated" date at the top of this Privacy Policy indicates when the policy was most recently revised.
19. Contact Us
If you have questions, concerns, privacy requests, or complaints regarding this Privacy Policy or FacelessStudio' handling of personal information, contact us through the contact information provided on the FacelessStudio website.